Support

Write to support@winddowndaily.com. A person answers, usually within one working day.

The things people write about most

The sign-in code has not arrived

Check the spam folder first, it is nearly always there. The code is valid for fifteen minutes. If you ask for a new one, the old one stops working. Still nothing after five minutes, write to us with the address you used.

I paid but the app still asks me to pay

Open Settings in the app and tap Restore a purchase. That asks Apple or Google again and takes a few seconds. If it still does not unlock, send us the receipt email from Apple or Google and we will sort it out.

I want to cancel

Subscriptions live in your store account, not in ours, so we cannot cancel one for you. On iPhone: Settings, your name, Subscriptions. On Android: Play Store, your profile picture, Payments and subscriptions. Cancelling stops the next charge and you keep access until the period you paid for runs out.

I want a refund

Refunds are decided by Apple and Google. On iPhone go to reportaproblem.apple.com, on Android use the Play Store order history. Write to us as well and we will back up your request.

The reminder does not arrive

Check that notifications are allowed for Wind Down Daily in your phone settings, and that your phone is not in a focus or do-not-disturb mode at that time. You can change the reminder time in Settings inside the app.

I want my data, or I want it gone

Both are on this page.

Who we are

CARDIGITAL - FZCO, Dubai, United Arab Emirates.
support@winddowndaily.com