Delete your account
Two ways. The first takes about ten seconds and does not involve us.
From inside the app
- Open Wind Down Daily and go to Settings.
- Under Your data, tap Delete everything.
- Confirm. That is it.
By email, if you have lost access to the app
Write to privacy@winddowndaily.com from the address your account uses, with the word delete in the subject. We will do it within thirty days and normally within two working days, and we will write back when it is done.
If you want a copy of your data first, ask for that in the same email and we will send it before deleting anything.
What gets deleted
- Your email address and your sign-in.
- Every daily entry you have logged.
- Your name, the voice you chose, and your reminder settings.
- The record of which practices you started and finished.
- Your push notification token.
What we cannot delete, and why
Your purchase record sits with Apple or Google, not with us, so it is theirs to remove under their policies. Anonymous aggregate counts that cannot be traced back to you may remain.
Deleting your account does not cancel a subscription, because the subscription lives in your App Store or Google Play account. Cancel it there first, or you will keep being charged. Support has the steps.
There is no undo
Deleting from inside the app is immediate. Your daily entries and your practice history are removed in that moment, not queued for later, and we cannot put them back. The account record is marked deleted at once and clears live systems within thirty days, and backups within a further ninety. If you want a copy of anything, ask for it before you delete.